Cloud News & Articles

How Atlanta's CIO rebuilt IT after the city's cyberattack — and what's next

When Atlanta was hit by ransomware in March 2018, the city's interim CIO had only been in the seat for a month.  The cyberattack, reportedly the SamSam ransomware strain, took more than one-third of Atlanta's 424 software programs offline or…

4 critical strategies for tech leaders in Gartner's CIO agenda

CIOs quickly got their company's attention when it was time to send most of the workforce home. In the C-suite, pressed by circumstance, execs paved the way to reworked operations. The early response to double down on a digital business strategy…

10 cost-cutting tips to help businesses bounce back in 2021

Short-term cost-cutting measures helped companies survive an ever changing business landscape through 2020, but those quick fixes could lead to downfall in 2021 if IT leaders fail to strategically navigate future investments.  As IT budgets…

People-first work culture empowers telework productivity

With a renewed focus on the importance of putting people first, transitioning workplace culture from the office to the virtual environment helps businesses maintain a digital-ready mindset.  Humanity at the forefront of workplace culture enables…

How CIOs can help companies evolve amid disruption

Businesses experienced change at lightning speed in 2020. Social unrest, a global health crisis and the ensuing pivot to new ways of operating tested digital resilience.   With 2021 ahead, businesses are embracing composability to respond…

Gartner's strategic tech trends for 2021 turn pragmatic

Technology trends can highlight the dreams, the aspirations and the best-of-breed strategies for digital operations. They showcase the moonshots, the projects companies are implementing that will set the tone for where technology is headed.  But…

CloudTweaks | Beware the Perils of Blind Cloud Provisioning

For many companies, their data center capacity was not built for the instant tsunami-sized jolt of increased load caused by the global pandemic. Not surprisingly, the majority of companies had little choice when the pandemic hit. Procurement…

Pandemic highlighted how messy data sharing is, Mastercard exec says

Dive Brief Though existing systems and protocols were helpful in dealing with disruption, the pandemic pointed out "holes in the data ecosystems," as data sharing across multiple stakeholders gets "messy," said JoAnn Stonier, chief data officer…

SaaS to generate $105B this year — but new models are taking root

The software as a service business model continues to be a fast-growth leader, but other cloud-based services are poised to eclipse it as it matures, analyses show.  SaaS applications are expected to generate a highest-ever $105 billion in…

Pandemic fast-tracks tech, culture innovation

While employees have settled into month seven of the remote work landscape, leaders across the tech industry are still pushing for sustained technology and culture transformation to ensure innovation is here to stay.  As more organizations…

Telecom deploys AI to balance customer service supply and demand

Enterprise-scale businesses are in a size and complexity weight class of their own. Micromanaging processes such as customer service simply won't work, which leads organizations to seek assistance from AI.  "AI for us has been a key enabler…

American Airlines accelerated IT delivery with DevOps

In American Airlines' multiyear journey with DevOps, the primary goal was getting the company to deliver value faster, said Maya Leibman, EVP and CIO at American Airlines, speaking Tuesday at the DevOps Enterprise Summit. Slow development times…